Episode 30: Quarterly Patching Program

In this episode of TechBytes, Sarah Holberg​ discusses the quarterly patching program and how you can prepare for and implement new patches every quarter.

This episode covers:
- Differences between an upgrade, patch, and hot fix
- How release notes can help with patching
- Testing on sub-production instances
- Whether you can choose only part of a patch
- Pinning
- Patching to a newer version than your target
- The upgrade monitor

For more information on the QPP, see:
- Quarterly Patching Program Overview: https://www.youtube.com/watch?v=gIgprloNYCI
- Product Documentation | Patch Targets: https://docs.servicenow.com/bundle/istanbul-release-notes/page/release-notes/r_AvailableVersions.html
- Patching Program Community: https://community.servicenow.com/community/product-launch/patching
- HI Knowledge Base | Quarterly Patching Program - Customer FAQ: https://hi.service-now.com/kb_view.do?sysparm_article=KB0549676

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