In this episode, Darrin Ladd discusses the new ways for customers to find the information they need all in one spot.
This episode covers:
- Improvements in organization of information
- How the information is presented
- How to search for information
For more information on the information experience, see:
Transforming the ServiceNow Information Experience: https://community.servicenow.com/community/blogs/blog/2017/11/08/transforming-the-servicenow-information-experience
Wiki Retirement Scheduled for December 10, 2017: https://community.servicenow.com/community/blogs/blog/2017/11/20/wiki-retirement-scheduled-for-december-10-2017
ServiceNow KB: Wiki Retirement is Scheduled for December 10, 2017: https://hi.service-now.com/kb_view.do?sysparm_article=KB0639424
Your feedback helps us serve you better! Did you find this podcast helpful? Leave us a comment to tell us why or why not.
To catch clips behind the scenes with our podcast guests and find out what topics we'll be cover