Episode 26: Knowledge Management Version 3

The migration from Knowledge Management v2 to v3 can be a tricky one. Let ServiceNow support help you out. In this podcast, Javier Heredia and Nathan Rensen discuss some of the hottest KM v3 topics.

This episode covers:
- What's new in KM v3
- Categories and topics
- Multiple knowledge bases
- Import feature
- Html sanitizer
- Images, videos, and attachments
- Search
- List control

For more information on KM v3, see:
Knowledge Management Community: https://community.servicenow.com/community/service-automation-platform/knowledge-management
Guide for moving from KM v2 to KM v3: https://community.servicenow.com/community/service-automation-platform/knowledge-management/blog/2015/10/26/the-ultimate-guide-for-moving-from-km-v2-to-km-v3
ServiceNow Product Documentation: Knowledge Management: https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/product/knowledge_management/topic/c_KnowledgeManagment.html
Getting Started with Knowledge Management v3 - YouTube: https://www.yout