Socialcustomercare

Social CRM e Customer Care

Strategia Digitale

11 years ago

Social CRM e Customer Care

#customerservice

#customerexperience

socialcustomercare

customersatisfaction

socialcustomercervice

+5

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+3

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+1

08:07

#customerservice

#customerexperience

socialcustomercare

customersatisfaction

socialcustomercervice

+5

+5

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+4

+4

+3

+3

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+2

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#10 Il cliente cambia canale

Social Media Scrum

11 years ago

#10 Il cliente cambia canale

podcast

socialmedia

#socialnetwork

socialmediascrum

socialcustomercare

+5

+4

+4

+3

+3

+3

+2

+2

+1

05:50

podcast

socialmedia

#socialnetwork

socialmediascrum

socialcustomercare

+5

+4

+4

+3

+3

+3

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+2

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#9 Fornisci soluzioni al cliente

Social Media Scrum

12 years ago

#9 Fornisci soluzioni al cliente

podcast

#socialnetwork

socialmediascrum

socialengagement

socialcustomercare

+5

+4

+4

+4

+3

+3

+3

+2

+2

05:32

podcast

#socialnetwork

socialmediascrum

socialengagement

socialcustomercare

+5

+4

+4

+4

+3

+3

+3

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#7 Identifica la domanda

Social Media Scrum

12 years ago

#7 Identifica la domanda

cliente

#socialnetwork

azienda

socialmediascrum

socialcustomercare

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+4

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06:18

cliente

#socialnetwork

azienda

socialmediascrum

socialcustomercare

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#05 Let your Customer Service be human

Social Antipasti (english)

12 years ago

#05 Let your Customer Service be human

#customerservice

#customerexperience

socialantipasti

socialcustomercare

socialcustomercervice

+5

+5

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+4

+4

+3

+3

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+2

+1

05:44

#customerservice

#customerexperience

socialantipasti

socialcustomercare

socialcustomercervice

+5

+5

+4

+4

+4

+3

+3

+3

+2

+1

#8 Come prevenire problemi

Social Media Scrum

12 years ago

#8 Come prevenire problemi

podcast

#socialnetwork

socialmediascrum

socialcustomercare

clienti

+5

+4

+4

+4

+3

+3

+3

+2

+2

05:42

podcast

#socialnetwork

socialmediascrum

socialcustomercare

clienti

+5

+4

+4

+4

+3

+3

+3

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+2

#04 Social Customer Care challenge

Social Antipasti (english)

12 years ago

#04 Social Customer Care challenge

podcast

socialmedia

socialnetworks

socialantipasti

socialcustomercare

+5

+4

+4

+3

+3

+3

+2

+2

+1

05:18

podcast

socialmedia

socialnetworks

socialantipasti

socialcustomercare

+5

+4

+4

+3

+3

+3

+2

+2

+1