Customer Management IQ

Customer Management IQ is a forum for sharing ideas, best practices and solutions within the business community. The emphasis of Customer Management IQ is on pe

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Customer Management IQ

16 years ago

Interview with Brian Vellmure Talks About CRM Evolution, Enterprise 2.0 and A New Social Landscape

brian vellmure

customer management

crm

social crm

sales

brian vellmure

customer management

crm

social crm

sales

Customer Management IQ

16 years ago

Interview with Esteban Kolsky, Social CRM Consultant, Strategist, Thinker and Blogger

customer management

crm

social crm

marketing

customer

customer management

crm

social crm

marketing

customer

Customer Management IQ

16 years ago

Interview with Milan Katz, Director of the Contact Center at Unity Healthcare

contact center

unity healthcare

call center

customer

healthcare

contact center

unity healthcare

call center

customer

healthcare

Customer Management IQ

16 years ago

Interview with Andrew Hull of RightNow Technologies

rightnow technologies

andrew hull

myspace

match

customer experience

rightnow technologies

andrew hull

myspace

match

customer experience

Customer Management IQ

16 years ago

Interview with John Jantsch, Author of The Referral Engine

john janstch

the referral engine

marketing

customer

customer management

john janstch

the referral engine

marketing

customer

customer management

Customer Management IQ

16 years ago

Interview with David Vap, Chief Solutions Officer, RightNow Technologies

rightnow technologies

david vap

contact center

customer experience

cloud based solution

rightnow technologies

david vap

contact center

customer experience

cloud based solution

Customer Management IQ

16 years ago

Interview with Michael Thomas of Engagement

effective engagements

michael thomas

customer

social crm

crm

effective engagements

michael thomas

customer

social crm

crm

Customer Management IQ

16 years ago

Interview with Ngenera's Lauren Hall-Stigerts on Social CRM

crm

social crm

marketing

social customer

ngenera

crm

social crm

marketing

social customer

ngenera

Customer Management IQ

16 years ago

Interview with Daniel Ziv SEM, Verint

daniel ziv

contact center

social media

social business

customer management

daniel ziv

contact center

social media

social business

customer management

Customer Management IQ

16 years ago

Interview with Shannon O'Connor, VP Strategy, Verint Solutions

verint solutions

customer management

contact center

marketing

customer

verint solutions

customer management

contact center

marketing

customer