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  • Curated Experience's profile picture

    Curated Experience

    Podcast by Amas Tenumah

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    • 63Shows
    • 27Tracks
    • 0Favorites
    • 0History

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    Evolution of Customer experience with Steven Bellghem
    Curated Experience
    5 years ago
    Evolution of Customer experience with Steven Bellghem
    33:30
    #93 Being a  Service Agent can be better we will show you how
    Curated Experience
    5 years ago
    #93 Being a Service Agent can be better we will show you how
    23:12
    #92 Being a service employee still sucks and how to fix it
    Curated Experience
    5 years ago
    #92 Being a service employee still sucks and how to fix it
    22:16
    #91 - Looking ahead in 2021
    Curated Experience
    5 years ago
    #91 - Looking ahead in 2021
    21:35
    #90 - 2020 in Review
    Curated Experience
    5 years ago
    #90 - 2020 in Review
    21:36
    #89 The most difficult job in your company is in the contact center
    Curated Experience
    5 years ago
    #89 The most difficult job in your company is in the contact center
    27:54
    #87 What Customer Experience actually means in the real world
    Curated Experience
    5 years ago
    #87 What Customer Experience actually means in the real world
    55:19
    #88 How communities can help your customer service
    Curated Experience
    5 years ago
    #88 How communities can help your customer service
    23:52
    #86 The chatbot discussion part II
    Curated Experience
    5 years ago
    #86 The chatbot discussion part II

    #customerservice

    cx

    #customerexperience

    chatbots

    employeeexperience

    +5
    +5
    +4
    +3
    +3
    +3
    +2
    +2
    +1
    32:51

    #customerservice

    cx

    #customerexperience

    chatbots

    employeeexperience

    +5
    +5
    +4
    +3
    +3
    +3
    +2
    +2
    +1
    #85 Let's talk chatbots
    Curated Experience
    5 years ago
    #85 Let's talk chatbots

    leaders

    executives

    #customerservice

    #customerexperience

    chatbots

    +4
    +4
    +4
    +3
    +3
    +3
    +2
    +2
    +1
    23:16

    leaders

    executives

    #customerservice

    #customerexperience

    chatbots

    +4
    +4
    +4
    +3
    +3
    +3
    +2
    +2
    +1