A claims program manager and supervisor at Armour Risk Management Ltd. in NJ, Anthony Ruggeri manages 10 adjusters and two supervisors responsible for handling general liability, auto, property, and omissions claims. Beyond that, Anthony Ruggeri of Berlin, NJ, tracks the process of settlement conferences and trials on behalf of clients and coordinates the review of customer claims.

Immediately before accepting his current role, Mr. Ruggeri functioned as a claims manager and supervisor for New Jersey Schools Insurance Group. For more than three years, he oversaw the work of 33 staff members and revised best practices to achieve a 100 percent closing ratio.