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1,264 - Customer Loyalty Programs

1,264 - Customer Loyalty Programs

Get something extra for always shopping at the same store. Learn how in this episode.

Slow dialog: 1:35
Explanations: 4:48
Fast dialog: 20:07

Wynn: I’ve come up with a surefire way to bring in more business.

Dixie: How?

Wynn: We’ll start a customer loyalty program. All of the big businesses have them.

Dixie: I’m not sure how they work.

Wynn: They’re mainly point-based systems. Our customers sign up and we’ll give them a membership card or keychain tag with a barcode. Each time they make a purchase, they get points. Once they’ve accumulated enough points, they can redeem them for rewards.

Dixie: Okay, but what’s this?

Wynn: It’s a punch card. Each time a customer buys something over $25, they get a punch. When they’ve received 10 punches, they get a $10 discount.

Dixie: I understand all that, but what is this chart for?

Wynn: It shows our new tiered system. Customers who spend over $1,000 a year are on the blue level, those who spend more than $5,000 are on the red le