Getting to YES!
The patient is in the chair and has received your recommendations. The customer understands the treatment and trusts you as the provider. Now, how do you get from “maybe” to “YES!”?
Richard Train is a graduate of the California State University at Northridge, and credits much of his “real” business education to his family’s multi-generation mid-sized company. With 20+ years in senior management positions and eventual co-ownership in his consulting firm, Richard has taught and/or consulted with hundreds of professionals.
Richard and his business partners have been working with dental professionals for many years and began Dental Practice Marketing 360° to share their knowledge and help dental teams learn and grow in any economy. Richard’s free webcast show, “Dental Practice 911 Radio,” (formerly known as “The Whole Tooth”) on BlogTalkRadio.com was also created for that very purpose. They can be reached via their website at www.dentalpracticemarketing360.com, or by phone at 800-275-2
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