The Agony Uncle

What is it like to be constantly bombarded with stories of people falling for scams, being threatened by loan sharks, or running away from syndicates? It’s all in a day’s work for Datuk Seri Michael Chong who heads the MCA Public Service and Complaints Dept. We sit down with the 68-year old and ask him why he does the work he does and what advice he has for the public after having gone through so many of these cases.