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  • 2 years ago
Wii20170409-Entry359-What if…

Wii20170409-Entry359-What if…

Trudi follows up the apology profile with some common questions. In addition to our notes from over six years ago — and our personal experiences since then — we are using two main sources. “When Sorry Isn’t Enough” is an updated version of “The Five Languages of Apology” by Gary Chapman and Jennifer Thomas. “Effective … Continue reading "Wii20170409-Entry359-What if…"