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West Texas VA’s Director Kalautie JangDhari on Services and Low SAIL Ratings

West Texas VA’s Director Kalautie JangDhari on Services and Low SAIL Ratings

In this interview, Director Kalautie JangDhari talks about the challenges for the West Texas Veterans Affair System due to the rural nature of the geography it serves.

This year, the system received a 1-star rating out of 5 (the lowest score possible) for the second year in a row. The Strategic Analytics for Improvement and Learning Value Model (SAIL) is a system for summarizing hospital system performance within Veterans Health Administration. The assessment is based on measures such as death rate, complications, and patient satisfaction, as well as overall efficiency and physician capacity at individual VA Medical Centers.

JangDhari explains the measures significantly affecting ... Hosted by Diana Nguyen for KRTS

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