I talk a lot about building a relationship-centered chiropractic practice. I want chiropractors to have successful people focused practices NOT profits focused practices. Now that doesn't mean that you shouldn't focus on profits. You are running a business and you have to make money. But as soon as the profits become more important than the people, you are out of balance as a chiropractor. In this episode, I discuss what it means to be people focused as a chiropractor. I also tell a story about my neighbor and why he left his chiropractor. I talk about what the chiropractor did wrong and what they could have done to save his patient relationship. I also tell a couple stories about how I screwed up when I was in practice and what I did about it. Enjoy.