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  • 2 years ago
How To Manage The Expectation Gap At Work

How To Manage The Expectation Gap At Work

Mark Carpenter
In nearly every experience at home, work, and school, we have certain expectations for others. When someone makes a commitment, we believe that they’ll come through on that  commitment.
What happens when those expectations aren’t met?
You had certain expectations and now a gap has opened in those expectations between what you thought the performance was going to be and what the actual performance was. When faced with these gaps, we have two choices.
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