This is a rebroadcast of Episode 149.
Today Dr. Misner is joined by Harvey Mackay, author of Swim with the Sharks Without Being Eaten Alive, who has a new book for job seekers, Use Your Head to Get Your Foot in the Door.
He has a 66-question customer profile all his sales reps have to fill out. The questions in the Mackay 66 are aimed at making a human connection. This is similar to the GAINS Exchange at BNI.
One of the topics addressed in Use Your Head to Get Your Foot in the Door is how to handle rejection. Here are some things to say to a client who chooses to leave:
Thank you for giving your business to us all these years.
What can we do to make an easy transition for you?
If things don’t work out, we’re ready, willing and able to consider stepping right back in.
We sure would love to keep in touch with you over time.
The book comes with a money-back guarantee: if you don’t have a job within 6 months of applying the techniques in it, Harvey will give you your mone