Don Witt of the Channel Daily News speaks with Thomas Rayas, Sr. Vice President Marketing & Customer Success at FutureDial about the use of Lean Six Sigma process systematically removing waste, combining lean manufacturing/lean enterprise and Six Sigma to eliminate the eight kinds of waste: Transportation, Inventory, Motion, Waiting, Over production and Over processing from the phone industries warranty, Trade-in, Buy-back, Employee upgrades programs.
This often overlooked aspect of the business can cost you a bundle in mishandled inventory, lost second market sales, and bad customer experiences.
Listen in and learn how this process can be turned into a profit generating process instead of a cost center.
The Future Dial Solution
FutureDial provides leading device processing solutions from the point of collection through the entire supply chain process including configuration and aftersales. Their easy-to-use, automated solutions reduce the total number of operator touches saving yo