One of the most critical services many Telecom Reseller readers are connected to is make sure people in a facility are connected to 911 emergency services. In this podcast, Lev Deich, Vice President, Delivery and Operations for 911 Enable at West Safety Services discusses the complexity of delivering end to end 911 services in a highly evolved and migrated network environment. Deich tells us what breaks 911, how people have tried to patch these gaps, and how West mends the gap.
Recorded at CiscoLive, we get a glimpse at how West helps clients with on-prem, cloud, hybrid and diversified multi-site organizations.
Deich provides use cases of how West’s services are literally saving lives. We also learn about West’s deep relationship with Cisco and Cisco’s platforms, with certification. Cisco is West’s number one market.