Dean Manzoori VP of Product Management, discusses some of their new technology with Don Witt of the Channel Daily News, a TR publication. There is a battle of APIs in the industry. Masergy has a version of what they see as being the solution which actually sounds very intuitive and logical. Non-programming staff and operations people can make their own interfaces to enhance the operation of the company’s business.
It is all about the experience and WebRTC has wet the whistle of new generation of users which are now demanding more user friendly communications. There are a few leaders out there today that are ahead of the pack and Masergy is one of them at the carrier level.
Enterprise cannot afford, in time or money, to implement this technology in the traditional way with consultants and programmers. Enterprise companies will be taking advantage of the new technology, like that from Masergy, which will allow non-programmers to integrate communications events with various company app