The upgrade and transition to new technology like VoIP and UCaaS does not happen overnight. Greg Zweig, Director of Solutions Marketing at GENBAND, continues to explain to Don Witt of The Channel Daily News, a TR publication, that the trend is to follow the traditional events like:
Higher speed bandwidth accessibility
These are major events in the normal lengthy business cycle that will drive people and companies into the market. When these events occur, then you will see people make the decision about an on premise PBX or a move to the cloud with more people leaning to the cloud today.
Once companies move beyond the traditional environment and into UCaaS and start using video, video conferencing, screen sharing, IAM and presence, they will never go back to traditional technology. Listen in as Greg starts to describe some of the capabilities and tools that are available to enterprise with their UCaaS offering.