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Ask PC Xperts | Scam Computer Virus Call

Ask PC Xperts | Scam Computer Virus Call

This is a recording of a real call, I received from AskPCXperts.com, who claim to know that I have a virus on my computer and they need to help me to sort this out. I managed to get not only their website, but their phone number and even the employee ID number. But whether they are real, who knows. The website certainly exists. I have enough information to report them. This is the 2nd call of this kind I have received in the past 6 months.

Comments

ncataldo
ncataldo

By first doing a couple of legit fies, AskPCExperts conned me into a three year contract for $450 for unlimited service. They installed a fire wall, a virus detector and a cleaner program and told me to use them regularly. About six months later they called to do a "check up" and via remote, they were able to pull up a spreadsheet with all my passwords, social security number and various other personal details. They said it was a tracer virus. They took no responsibility for failing to bock it. At that point, I realized they had planted it.

Now they asked for another $300 to fix the virus that they apparently embedded, which their other efforts were supposed to correct. The sales person (whose accent was much better that the first two technicians) emphasized that he knew I am a senior citizen who doesn't know about computer.

This is a scam. I had to have my hard drive completely reformatted. I think there are legitimate technicians who do real fixes but who are the set up for the sleazy sales team that calls back later. I was able to verify, by calling the number on my contract that all the people I talked to are working at the same company.

Sibymalayan

ADVISORY : It has come to our notice that some of our current customers have been receiving fraudulent calls from individuals/companies stating that Askpcexperts has shut down and ceased to function as an organization. These callers are asking clients to cancel their ongoing subscriptions with us and subscribe to rival plans offered by them. Instances of wrongful representation of the company name and logo by certain individuals have also been reported by some of our clients in the past few days.

We would like to inform the general public that askpcexperts is FUNCTIONING and growing stronger by the day – thanks to the trust and support of our clients. We request you not to be misled by any such fake calls. If you do happen to receive such call, please report the same at [email protected]

As an organization, Askpcexperts does not make any unsolicited phone calls regarding promotions and/or advertising of products/ services to any user of the site. Before you make a subscription purchase from Askpcexperts, do check the phone number on display. All our calls display 1800-491-3022 number only.

Sibymalayan

It is ASKPCXPERTS , A FAKE COMPANY LOCATED IN KOLKATA , WEST BENGAL, INDIA. Ask PC Experts is a different company located in NCR , India.In Askpcexperts reps never use any alias name but use their real names.But if you search for ASKPCXPERTS you will not find them on the internet as they have removed their website. In Askpcexperts they do not do any outbound call marketing.Their toll free number is 1800 491 3022.

ladkshslajtm8220

Hopefully this helps:

I've tried downloading any independent virus possible to get rid of this virus I've had for maybe a year. Today, after a while, I get an ad on my website: "If you can see this ad, you have a virus. Call (800) 318 - 3062 immediately." I called twice, and strangely no sounds. Perhaps they have it automatically set up to pick up without any sound. I called twice, both happened like that. Five minutes later, they called me via 919910088193. I have a Samsung Galaxy S3 and it appeared just like that number above, even though American numbers are only 8 digits (including the 1 in the beginning). My guy was someone with an Indian accent as well. Goddamn....well that doesn't help much. Indians are great at computers. Maybe this company is legitimately protecting me by getting me to call that number. He was polite the whole time. I asked him about how I can contact him and he told me that main number starting with 800. I asked him the site and went on, and I asked him what color and he said multicolor." Well, that doesn't help...kind of...

OMG, is this the ultimately call that can help me to PLEASE FREAKING GET THAT THING OUT OF MY LIFE?!!?! I am getting excited over this thought. But it's like this other incidence that happened back when I was traveling out to the east coast: I called a number for my megabus but accidentally unknowingly dialed a wrong button. It led me to a phone call out to the very unexcited guy who said I have won a vacation, F***..........is this real? I am excited at the thought. "This is it!" I thought, growing up in a market full of deal-seekers. So he took down my credit card number because he needed a deposit all of a sudden? So I provided that, but for some reason the call lasted about 40 minutes. I hung up, saw that I misdialed the number, and called to cancel ANYTHING related to ANY information I just gave. Luckily, no fraud that time.

I heard this recording and it makes sense. Hear from the 6 minute mark for the biggest clue. It doesn't make sense currently as of June 18, 2015. How were they able to connect to his windows license connected to his telephone number? Let me tell you: If they have developed an ultimate weapon to scam you, they would have figured out a way to connect your telephone to an online ad...you are the connection via outgoing call. Or maybe I'm just paranoid....Haha..?

I don't see any additional extensions in my Chrome. What is this? Pray to god you didn't leave your GPS on.

T_Singh
T_Singh

someone is misusing the name of the company. the person is scamer but the company isn't. i personally know the company. Many fraud/ scamers do this dirty business stealing some random companies name for their illegal activities.

Shilpa MV
Shilpa MV

Even i worked for the company for 2 weeks ... Left when i uderstood its total scam..

onezero
onezero

What kind of graphics card will I need to support 4 monitors?

uesgandu
uesgandu

yes it is fraud i have dealt with these guys. the bpo is located in kolkata salt lake sector 1 also and banglore.. the name of staffs is DG, basant, kumar deep, clifford, nivedita,sapna.. and many more bunch of fucking bastards and bitches... fooling poor citizens of uk usa and canada

Deepu Sugunan

Guys,
I have all the information about the bogus company ask pc xperts……………it’s an Indian company doing IT frauds in US,UK and Canada……….i have worked for that company in Bangalore india,but left the job once I understood they are cheating people 100%.the real name of the company registered in india is united e services based in kolkatta(head office) and Bangalore(india). For more details mail me at [email protected] If u search for united e services in the internet u will get some details..but they don t have a website.however I will give u the personal numbers of 2 of their directors.
Mr Haris pamar:919900143477(91is the international code for india)
Mr Sandeep narayan:919972933522
The pattern of operation of company is to call people on their landline in western countries from an unidentifiable number,convince them they have a serious problem in their computer and ask pc xperts will fix it.they collect the credit card details of customers and transfer the money to their account and then they vanish!!!!!!!!they can t be contacted back on the number provided by the to their customers.they have cheated thousands of UK and US customers till date………what they do is that they show the event viewer page in the computer of their customers by asking them to press ctrl key and the letter R at the same time.the event viewer will always show thousands of errors.so innocent and ignorant customers get scared and fall for their trap and they pay the money and ask pc xperts vanish…
Any person cheated or called by ask pc xperts can contact me in my email address given above.all help guaranteed.

Fligi
Fligi

I recieve these calls all the time. Can't decide whether it is a scam or not. Sometimes they hang up when I ask them how they know my computer has a virus. They drive me mad.

Tommy Brierley

the address is a sizzler