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What does it mean to “observe”? Most people believe themselves to be a good judge of character or people. They could not be further from the truth. In fact, when you are busy judging, you leave no room for observation. When you are unable to truly observe in a complete and non-judgmental way, you miss opportunities to lead individuals to their greatness and organizations to its better future. Listen and learn to key elements of observation mastery that you will be quick to use in your own role as leader.

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