Episode #55 - It's all about Service today. Your customers expect it and your restaurant has to deliver it. If not, your competition certainly will.
I’ve always believed that providing superior guest service is your restaurant’s Top Competitive Advantage. Treating every guest like a regular is simple in theory, but much harder in execution - Until now.
Listen as I interview Joel Montaniel, the head of SevenRooms.com who has developed a cutting-edge app that allows your restaurant, hotel or hospitality staff to treat every customer like your Most Important Customer. Now your operation has a powerful service and marketing tool to tap into powerful guest profiles from any device even from away, manage your reservation book, know in an instant your customer’s preferences and so much more. SevenRooms is also your database whether you have one location or multiple locations.
Check out www.sevenrooms.com to deliver amazing guest service experiences and Rock Your Competition.