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  • 8 years ago
Surveyors Roundtable on Damage Claims

Surveyors Roundtable on Damage Claims

One of our roundtable members, Steve Knox, spends the majority of his time now handling damage claims. This show is your opportunity to send us some questions to [email protected] for Steve to answer.

We'll also discuss the need to ensure, at first contact, that everyone knows what part they play in the claim process and to establish the rules of engagement, e.g., who is expected to do what.

As marine surveyor Pat Kearns says, "Claim time is sometimes emotionally charged so it's important to get the protocol in place early to keep everyone inside their boundaries of authority and responsibility."