The O’Reilly Design Podcast: Designing for hardware and software, and recruiting and building design teams.In this week's Design Podcast episode, I sit down with Vanessa Cho, head of UX and research for the software and services group at GoPro. Cho, along with her hardware colleague Wesley Yun, will be speaking at O'Reilly's inaugural Design Conference in January. We talk about designing for hardware and software, building design teams, and what she looks for in new recruits.
Here are a few highlights from our conversation:
I started at GoPro 18 months ago. I was one of the first designers, and in that time, we've grown to 18 designers — 18 designers in 18 months. We've spent a lot time recruiting and honing down on what is really important to us.
At GoPro, we're building a hybrid model that allows us to harness specialized skills while delivering speed and scale. What we have is embedded UX generalists for each of the product teams who can champion the customer experience and hel