Lucy Kelleher, founder of Keep Them Loyal, worked as a litigation paralegal as well as an elementary school teacher. As a paralegal, she quickly learned how important it was to stay in contact with other attorneys, experts, service providers, and clients before, during, and even after a case concluded. Many times, when a “rush service” was needed Lucy knew who she could contact that would be willing to work with their office because Lucy had built up a relationship with them that wasn’t just about what they could do for us. Lucy learned their names, their offerings, more about them on a personal level. Lucy would stay in touch between cases.
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