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Brent Leary's social CRM roundtable

Brent Leary's social CRM roundtable

Social CRM guru Brent Leary will be talking to leading experts from the world of CRM and social CRM about topical issues relating to customer relationship management and social CRM. In this instalment, Brent speaks with Paul Greenberg, Ray Wang and Esteban Kolsky about the present state of play in social CRM.

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