Brent Leary and Phil Simon discuss The Age of the Platformby Neil Davey
Brent Leary interviews management expert, futurist and author Phil Simon, about his latest book, The Age of the Platform.
The SCRM roundtable: The social CRM questions you should be asking
The SCRM roundtable: Time for social CRM to deliver actionable insight?
David Alexander, Microsoft, interview
Brent Leary interviews Ben Watson, principal customer experience strategist, Adobe
Brent Leary's SCRM roundtable - How is mobile technology redefining the customer relationship?