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  • 2 years ago
Cyber attack on TalkTalk, HMRC refund delays

Cyber attack on TalkTalk, HMRC refund delays

More than four million customers of TalkTalk may have had their full data stolen, including bank details. It's not yet clear to what extent the data was encrypted. The programme looks at some of the problems listeners have had getting compensation for past breaches.

There are long delays by Her Majesty's Revenue & Customs in processing refunds for taxpayers; money that perhaps they should never have paid or are now reclaiming. Customers and tax practitioners have been reporting that tax refunds have been taking months rather than weeks. Anita Monteith from the Institute of Chartered Accountants in England and Wales joins the programme.

Machines that convert foreign notes and coins - even obsolete ones - into Sterling will begin to appear next week in London with plans for them to spread to the rest of the UK. Money Box staff have chucked their very old and odd foreign currency into the Fourex magic money machine. Listen to Bob Howard's report to find out what happens.

The Competitio