Listen to guest Mark Stoner describe his business journey from a small, one-truck operator to a multi-state, multi-truck operation.
[3:21] Top 10 New Year’s Resolutions[6:32] Book: The Power of Habit by Charles Duhigg[10:13] Goals for the Show[13:10] GuysInTrucks.com[13:20] Guys In Trucks Facebook page | Facebook group[14:35] Groundhog Hunting with Jerry: Problem Solving[20:35] CVC Coaching[20:58] Customer Service Hall of Fame[21:59] Men In Kilts[25:10] Submit your own Customer Service Hall of Fame story![25:29] Check in with Reality: Should this one man shop bring his wife on-board?[31:30] Have a question for Taylor? Ask away![32:15] Mark Stoner intro[32:45] Chimney Safety Institute of America[33:57] “The only thing that happened overnight was the decision to do it.”[40:19] Spark Marketer[46:58] Book: E-myth Revisited by Michael Gerber[55:00] Ashbusters.net[57:25] SirVentFranchising.com[1:08:30] Quote