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  • 11 years ago
Follow the Joy!

Follow the Joy!

If you want to find performance in an organization., follow the joy! That's the starting point for Dawna Jones' discussion with Nick Zeniuk, a former Ford executive who now best known for his work on organizational performance and learning.

Nick argues that traditional management structures – which are all about control – are now redundant because the way that things really get done is via informal, self-organizing social networks - the antithesis of the sort of hierarchical order beloved by old-school managers.

So the role of the "new manager" must be far more to listen, understand and tap the power of these network rather than seek to impose structure on them.