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  • 7 months ago
Precise Communication

Precise Communication

Have you ever watched a volleyball game and seen the ball fall between two players? What happened there? It was probably inadequate or insufficient communication as to who was going to make the play. The same thing happens in almost every professional arena: mistakes are made because of poor communication. In this episode we discuss three tools to improve how we relay information to each other, eliminate ambiguity, and the biggest goal of all - improve patient safety. Tools discussed in this show Three way repeat backs Phonetic clarification Clarifying language with numbers Using a dry erase board in the resus bay Posters in the resus bay with simple but important checklists Links mentioned in this show Reuben Strayer's intubation checklist ERcast on facebook ERcast on twitter Dislike both Facebook and twitter. Just use our contact page Three way repeat backs Sender: Gives the initial information Receiver: Repeats information back Sender: if the repeated information is correct, re