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  • 13 years ago
Effective Edge Podcast 21 - Customer Service

Effective Edge Podcast 21 - Customer Service

This week, the Effective Edge Strategy Team stand smiling in matching uniforms behind the counter of knowledge, ready to serve you a meaty customer service overview burger with all the fixin's, including analogy onions, story sauce, thought tomatoes, and lighthearted lettuce. And also bacon. Plus: Newcomer Sandy Snyder blinds us with science, and Dave is kidnapped by Terrorists. [URL: http://www.effectiveedge.ca/podcast/audio/nextlevel_21.mp3, Show #21 (Length: 26:44, approx. 6.11 MB])

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