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  • 3 years ago
Episode 033 | Michael "Doc" Norton - Customer Value and Great Organizations

Episode 033 | Michael "Doc" Norton - Customer Value and Great Organizations

Doc Norton talks with Dave Rael about the the rewards of delivering useful content, the power of excellent mentors, and the challenges of creating lasting change that outlives the presence of a coach.

Founder and CEO of CTO2, a process and leadership consultancy to companies for whom software is a key strategy, Doc is passionate about working with teams to improve delivery and building great organizations. Once a dedicated code slinger, Doc has turned his energy toward helping teams, departments, and companies work better together in the pursuit of better software. Working with a wide range of companies including Groupon, Nationwide Insurance, and Belly, Doc has applied tenants of agile, lean, systems thinking, and servant leadership to develop highly effective cultures and drastically improve their ability to deliver valuable software and products.

Chapters:

0:28 - Dave introduces the show and Michael "Doc" Norton
3:03 - Doc's definition of value
6:14 - The things that "l

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