Welcome to the CRM-etc. Show with your host, Kathy Hahn, business coach, QuickBooks ProAdvisor, and consultant for CRM and Ecommerce Solutions. The CRM-etc. Podcast is designed to explore various CRM, Ecommerce, and online tools so that listeners will be more informed when choosing a product. The goal is to help businesses Systemize, Automate, and Be More Productive. For updates and additional information, visit http://crm-etc.com.