This week quote "When you're finished changing, you're finished."
The customer experience, great, good, bad, indifferent how does your customer see you
The customer experience it’s been so on my mind for the past few days
So this week I really want to take a look at the customer experiences it’s been one of those things been over the past couple weeks is sort of like been creeping at me and I'll tell you why.
So here's part of what's going on I’m looking to remodel my bathrooms ny wife is looking to remodel our bathrooms I go to the Granite store suggested to me by a contractor yes I hire a contractor, I don’t work on my own house why because I love my wife and want to stay married happily married there would only be a start date. We get to the Granite store we pick out the granite and I forget to take a picture of the granite .So my wife the store nobody answers we just left the store and no answer it goes to voice mail we leave a message explaining our dilemma and ask if