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  • 2 years ago
Delivering Overwhelming Service with Vance Morris episode 130

Delivering Overwhelming Service with Vance Morris episode 130

Vance Morris’s Deliver Service Now Institute Everything he learned from the mouse (Mickey that is) about customer service and how you can use the same customer service techniques to grow your business and keep customers for life and build a sales team of raving fans. Disney Company is one of the best companies that is all about customer service .They realize that it’s the customer and the customer experience that makes Disney a house hold name. So when you go to work at Disney   they teach you about the company  its values , how they think about the customer  for a day and a half  before your even get the employee hand book .Pretty amazing Customer service is more than a department, it what actually the experience the customer goes through that keeps them coming back in the future, You could actually put customer service in the revenue generating category. Creating the customer experience comes with a price. Usually higher prices for your business and higher profits. It takes more m