Brian Phillips has been a painting contractor for 30 years. For the past 15 years, he has been training contractors in system development for their business. Through his website, Out of the Bucket.com, he provides contractors with resources to develop systems for every area of the business.
Helping his clients to better build sustainable profitable businesses
Systems need to n be in writing if it’s not in writing and done verbal it’s not consistent, sort of like playing that game of telephone.
The nice part on systems is that the systems create a duplicable process each and every time.
So how do you create systems? Brian says first sit down and figure out the maybe 3 biggest problem areas you are having and just start with them .i could be customer service ,it could be make sure the vehicle is stocked properly before leaving for a job, to a simple flow chart for work procedure. But wwhat ever it is start with the 3 that are the biggest then they are documented then go to the next 3 a