Maria Emma is the founder of OnsiteEventMe and the owner of EmbroidMe in NYC. Maria is the winner of the Hall of Fame Award as the most successful franchisee for EmbriodMe. She owned her first franchise at the age of twenty-one. She lives in NYC with her husband and, in her free time, is a masterful figure skater.
In this episode, Maria Emma talks about the importance of treating the customer as business partners and listening to your instincts.
Listen to the full interview with Maria Emma and Joe Apfelbaum!
A quotable CEO Mojo Moment:
“I preach to my entire team that these customers are our business partners; they're our family. Their money is our money. Their experience is our experience and we are experience providers. That's what my team focuses on and making peoples' visions a reality. ”
Maria Emma, www.onsiteevent.me and www.embroidme-midtownnyc.com