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  • 2 years ago
Retaining Clients When You’re Not in the Mix, with Justine Lackey

Retaining Clients When You’re Not in the Mix, with Justine Lackey

Listen to the Episode Below:
Touching base and staying involved in all of the goings-on in your business can be a circus! How can you balance every customer relationship and still feel like you’re giving them 100%? (Answer: You just can’t). But there are things you can do that will help you manage your time without your clients feeling as if you’ve hung them out to dry. I’ve brought Justine Lackey on Business Breakthrough today because she’s got almost 20 years of experience building sales relationships that benefit both herself and her clients.
Justine offers tips on how you can build the right kind of relationship with your team and your clients without being in the mix all of the time. Spoiler alert: The trick is continuity, honesty, and owning up to your mistakes. Tune in for more from Justine!
Episode Highlights:
How Justine first developed her recurring revenue model, and how it changed over time
Why maintaining a subscription model is so important
What are the challenges of h

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