Listen to the Episode Below:
How do you grow your business profitably without losing yourself in the process? Especially when your growth takes you into different locations? As the old Yiddish proverb goes, "with one tuchus (backside), you can't dance at two weddings." So this week's guest, Michael Gazaleh, learned quickly that he would have to build local teams (who knew more about the "turf" than he did), and put away that “my way or the highway” attitude.
In this interview, Michael explores how he successfully expanded City Running Tours into 17 cities across the country--and shares the metrics he uses to continually evaluates the success (or failure) of a given location.
Michael’s go big or go home moment when he committed to growing his business beyond him
The systems and team needed to expand the business to other cities
How to communicate with team members in multiple locations
The process for evaluating whether a location is working out
How press and ex