Listen to the Episode Below:
Every company is unique, and it’s fascinating to learn the ins and outs of how the most successful companies grow to be in that category. Today we’re joined by someone who has taken their business from being the scale of a taxi cab, to the scale of Uber: Tom Clancy.
We drill down into the ins and outs of how he runs his business, and he explains one of his main business models: how he shapes his team into ‘fire squads’ that have a specific focus, and how it helps him to better measure his profits and revenue to analyze and structure his services and offerings.
How and why Valiant Technology made the transition from hourly to retainer-based services
Improving accountability by creating “fire teams” and what inspired their development
The biggest improvements realized as the result of reorganization
How Tom created an atmosphere of trust
The “rotating president” and how Tom and his partners learned to check their egos at the door