Listen to the Episode Below:
As the head of a consulting firm, Phil Clements was painfully aware of the time-for dollars business model that weighs heavily on service businesses. And he saw the problems that arose when advisors didn't have the breadth of experience and education they needed to see the whole of their clients' picture. But what other options are there, really, for consulting?
Rather than curse the darkness, Phil lit a candle and created a curriculum and certification program that focuses specifically on building up small enterprises. In this interview, Phil explores how he codified and scaled his firm's knowledge base--both creating a new income stream for his firm, and providing a needed service to small business advisors.
The benefits of creating a certification program instead of just hiring staff
How to identify the marketplace need
The step-by-step process Phil went through to put the curriculum together
How do you ensure quality control …