On this special episode of the Arthropodcast, Patrick Baldwin of PestWorks sits down with Brad Bartlett. Quite the expert in the hiring process, Brad is the President of Hire and Retain Good People. In this hour, he'll cover the cost of turnover, the importance of using the proper protocol when hiring people, why you should read (not scan) application forms, and he’ll give us reasons why it’s important for technicians to sell pest and termite control services. Whether you have multiple employees or you’ve only considered bringing someone on the payroll, this episode is for you. The interview is packed with information, so I recommend you take notes or listen to it multiple times.