- 1 year ago
Jonathan Lui: Airtasker
In this episode number 46 of the InnovaBuzz podcast, Jonathan Lui, one of the founders of Airtasker, speaks about the challenges of a new startup, disruptive business models and the importance of customer feedback. Listen to the podcast to find out more.
Listen to the Podcast
speak to customers as often as possible, gather their feedback, post events with them and just chat because sometimes you build a lot of features, but people use it in completely different ways that you didn't expect. Those are little gems and opportunities that you can harness and take a lot further than where you initially thought you need to go.
Some of the highlights of this episode include:
Creating added value is critical to get repeat business.
In building a new business and growing a team, it's critical to understand the culture you want in the business and then pick the people who are a fit for that culture.
Focus on the problem you