Sylvia, Ranjit and Dorothy are discussing about Martha's request in the absence of Carl the centre manager. Michelle Sophie's mum is chatting with James one of the Shopie's friends and finds out that her daughter was sick at school and nobody informed her. What should she do? Michelle shares her concerns with Winston. Winston is chatting with Dorothy and explains why he was absent last week. Dom and Winston are discussing why he could not make it to the centre last week to help with the children's activities. How should Winston react in similar situations in the future?